Job Objective:

Responsible for communicating with potential customers one on one, in order to develop an effective pipeline of new business and achieve or exceed sales targets.

Job Duties & Responsibilities:

• Greet customers and ascertain what each customer wants or needs
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Answer questions regarding the product.
• Reaching sales targets and increasing profits.
• Dealing with customer service issues such as queries and complaints.
• Listening to customer requirements and presenting appropriately to make a sale
• Carry out other duties as may be assigned by the Head of Department.
• Reporting to the customer service manager.

Knowledge, Skill and Competencies:

• Pleasant and friendly mannerism
• Basic computer knowledge- the person should be adept in using search tools, browser and also email features familiarity of CRM solution
• Excellent listening and communicating skills (oral and written)
• A proactive, self motivation individual with the ability to work independently yet a team player
• Knowledge of windows based applications as well as various internet technologies
• A fast learner with the ability to manage time effectively and work under pressure.
• Ability to adapt to change – meets the changing demand of the work environment
• A sound knowledge of telephone etiquette.

Job Duties & Responsibilities:

• Optimisation of the existing access microwave links.
• Periodic monitoring of microwave transmission links with the view of carrying out optimisation as required
• Support RF team in optimisation of BTS sites transmission links and upgrade
• Up to date on recent global and local best practice as it relates to transmission/RAN planning, design and maintenance.
• Vast knowledge of link budget, implementation and maintenance.
• Manage LTE and Microwave maintenance (Huawei/SAF/Ceragon)
• Good knowledge of routing and switching
• Ability to configure and troubleshoot Cisco and Huawei routers
• Analyze, provide resolution and respond swiftly to alarms within acceptable SLA and resolution of faults on sites at various levels – Transmission/RAN
• Manages the monitoring, inspection and acceptance of new sites and ensuring 100% compliance to the customer’s specification
• Ensure efficient supervision works undertaken by sub-contractors on sites
• Maintain comprehensive records of all transmission links, network and power equipment on site
• Monitors and coordinates all active and passive activities on sites

Job Description

The Primary responsibilities of Procurement / Inventory Officer is receiving the stock, storage of goods, issuing and stock control, keeping stores records of daily transactions and reporting stock updates to the operation stakeholders.

Key Responsibilities

• Supporting procurement plans and strategies through supplies of spare parts, components, operating materials & resources from local and international suppliers.
• Ensuring good preparation of purchasing documents based on requisitions from user departments.
• Analyzing supplier quotations and make recommendations to the procurement / Inventory manager
• Distribution of stock to various branches, updating of stock cards, posting to database and ensuring accuracy of reports periodically.
• Assisting with negotiation of best prices, terms and conditions of delivery with suppliers and subcontractors in conjunction with procurement / Inventory manager.
• Preparing an approved vendors list for the approval of Procurement / Inventory manager, after due market surveys and price reviews (sourcing)
• Maintaining an ongoing working relationship with suppliers and subcontractors.
• Organizing commercial evaluation of bids and ensures Purchase Orders comply with appropriate specifications, conditions and clauses; issues Purchase Orders for approval in line with process guidelines and specified approval limits.
• Assisting in the preparation of procurement – related documents and contracts and submits these for review and sign-off & approval by the Procurement and internal customer’s management.
• Creating a database of all items in stock and regularly carry out inventory exercise.
• Agree on reordering levels with the Procurement /Inventory manager.
• Maintaining an up to date catalog of frequent sought equipment's and items with the prices.
• Follow-up with Accounts for payments to Vendors/Contractors against Purchase / Service Order.
• Prepare required monthly reports for the procurement / Inventory manager and GM – Finance.
• Strictly adhere with procurement SOP of the company in all transactions.
• Carry out other duties as may be assigned from time to time by the GM - Finance and Accounts.

Qualifications and Education Requirements

• B.sc (Upper division) Business administration, Management, Purchasing & Supply, Finance.
• Minimum of 5 years experience in managing Engineering stores in a telecommunications company.
• At least 3 years of progressive work experience directly related to the duties and responsibilities specified.
• Must be good with inventory.

Key Role

• Successful candidate will work to develop innovative business solutions using the Microsoft .Net platform and any other appropriate technologies.

Principal Accountabilities:

• This developer will participate in enterprise development projects.
• Participate in requirements gathering sessions.
• Work with users/stakeholders to determine functional requirements and specifications.
• Design, develop, test, and deploy custom solutions.
• Utilize industry standards to develop fully responsive mobile, web and desktop solutions to support business operations.

Technical Knowledge:

• 4+ years working in back-end web development with .Net technologies
• ASP.NET: Webforms, MVC Core, MVC, Web API, Razor, and Web Services(SOAP, REST)
• Oracle, SQL Server 2012 & above
• ADO.NET, EF, ORM patterns
• JavaScript + Vue Js + JQuery + Ajax
• BootStrap or Knockout JS
• HTML5 + CSS3 + LESS/SASS
• Experience with using tools such as nuget, npm, gulp, grunt
• Experience with using git, bitbucket or other solutions for Source control
• Extensive knowledge of design patterns

Nice-to-haves:

• .NET developing for SaaS or enterprise applications
• Experience with development/customization of Microsoft Dynamics CRM
• Exposure to Google products including Google Analytics
• Exposure to SQL and .NET performance analysis tools, Stored Procedures and optimizing performance of .NET Applications

Core Responsibilities

• Coordinate with Product Managers to create business and pricing plans that contribute to profit and growth.
• Administration of Huawei Equipment such as HSS, PCRF, UGW, WASN etc.
• Handling of Usage / Billing disputes.
• Providing support, training and ensuring that each reported problem is resolved in a timely manner, tracked according to standards and escalate as appropriate.
• Participate in the planning and implementation of new applications and emerging technologies into the production environment.
• To provide solutions to business problems by recommending new processes and/or improving existing processes.
• Support users by developing documentation and assistance tools. Developing and contributing to documentation for new and existing systems in line with recognized standards.
• Responsible for planning and execution of tasks and projects with minimal supervision.
• Updates job knowledge by researching new internet/intranet technologies and software products, participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Perform design, development and management of new, existing or acquisition products.
• Assist in the deployment of new products.
• Work with product design team to understand product feasibility and limitations.
• Work with the quality assurance team to ensure that delivered system is properly tested and meets the product requirements.
• Expected to proactively identify areas of improvements, drive projects, build user relationships and successfully implement changes in the environment from standard administrative actions to full scale deployments.
• Facilitate changes to product portfolio to improve competitive position and optimal product performance.
• To carry out other tasks as may be assigned by the IT and Billing HOD.

Other Requirements

• Proficiency in SQL and Database Knowledge (Advantage)
• Knowledge of System / Database Administration, Cdrs, Xdrs, LTE Communication Technology (Advantage)
• Customer Management.